Administrative Assistant/CSR
3.
0 Brookshire, TX Brookshire, TX Full-time Full-time $18 - $20 an hour $18 - $20 an hour 6 days ago 6 days ago 6 days ago Champion Restoration is a 20-year-old Fire & Water Damage Restoration company, competing in a very competitive market to be the best! This position as our Administrative Assistant/ CSR offers great pay, benefits, and the ability to grow, should Restoration be your career path.
This is a FAST-passed office environment that requires an individual to multi-task and juggle multiple duties simultaneously.
A breakdown, and overview of those duties noted below responsibilities as well as the compensation package.
Overall Responsibilities and Key Accountabilities Performs administrative and secretarial duties for a discipline lead, manager, department, and/or business unit under moderate supervision and direction.
Coordination of documentation (reports, correspondence, presentations, spreadsheets, etc.
) including the preparation, formatting, approval, and distribution.
Coordinates meetings and logistical details for the project department.
May attend meetings, and record minutes.
Distribution, maintenance of hard-copy and electronic filing for reports, forms, and other files.
Daily interaction with estimators, and PMs to make sure work is being done in a timely manner.
Organization and prioritization of assignments and taking the initiative to follow through on pending items.
Operation of general office equipment may be responsible for replenishing stationery and ordering general office supplies.
Provide reception duties, directing incoming calls and visitors.
2 years of administrative/clerical experience in restoration Previous administrative experience in a professional business environment.
Follow-up on customer complaints and determine the next step.
Pro-active, goal oriented with excellent attention to detail.
Is aware of, adheres to, and supports all company policies and procedures.
Effectively manages change to work tasks and the work environment and assists others with adapting to change.
Able to identify issues, problems, and opportunities; make timely decisions; develop appropriate and innovative solutions; and ask for assistance if required.
Proficient with several software applications particularly MS Office including Word, Excel, PowerPoint, Outlook, Quickbooks.
Ability to learn and use other common business applications such as PSA , Xactanalysis Proficient written and verbal communication skills, including the ability to convey information and ideas to individuals and groups, Strong client service orientation.
Able to work on multiple projects of various sizes and complexity.
Able to work effectively in small to large multi-disciplinary teams and share and transfer knowledge within teams.
Detail-oriented with a high degree of accuracy, strong organizational skills, flexibility, and adaptability.
Required Competencies Service Focus - Place a strong emphasis on creating customer loyalty by continually enhancing the customer experience.
This means identifying and understanding the needs of customers, managing expectations, and prioritizing meetings, and then exceeding those needs.
Accountability - Take responsibility for their own performance and accept full ownership of issues, problems, and opportunities, regardless of the source.
Composure and Resiliency -Deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity.
This includes the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
Professionalism - Set high standards and serve as a role model for work performance, ethical conduct, and respect for others.
Consistently conduct themselves in a manner that is aligned with generally accepted values and within the guidelines and best practices of their chosen profession.
Time Management - Focus on completing all work tasks promptly, while remaining responsive enough to react to competing demands and shifting priorities.
Able to manage multiple responsibilities while being organized, staying on top of important time-sensitive tasks, and performing all work accurately.
Communicating - Provide the information required by others in a concise, direct, and unambiguous way.
Able to perceive how their message affects the receiver and strives to ensure that the receiver clearly understands the meaning of the message.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday On call Supplemental pay types:
Bonus opportunities Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Brookshire, TX Brookshire, TX Full-time Full-time $18 - $20 an hour $18 - $20 an hour 6 days ago 6 days ago 6 days ago Champion Restoration is a 20-year-old Fire & Water Damage Restoration company, competing in a very competitive market to be the best! This position as our Administrative Assistant/ CSR offers great pay, benefits, and the ability to grow, should Restoration be your career path.
This is a FAST-passed office environment that requires an individual to multi-task and juggle multiple duties simultaneously.
A breakdown, and overview of those duties noted below responsibilities as well as the compensation package.
Overall Responsibilities and Key Accountabilities Performs administrative and secretarial duties for a discipline lead, manager, department, and/or business unit under moderate supervision and direction.
Coordination of documentation (reports, correspondence, presentations, spreadsheets, etc.
) including the preparation, formatting, approval, and distribution.
Coordinates meetings and logistical details for the project department.
May attend meetings, and record minutes.
Distribution, maintenance of hard-copy and electronic filing for reports, forms, and other files.
Daily interaction with estimators, and PMs to make sure work is being done in a timely manner.
Organization and prioritization of assignments and taking the initiative to follow through on pending items.
Operation of general office equipment may be responsible for replenishing stationery and ordering general office supplies.
Provide reception duties, directing incoming calls and visitors.
2 years of administrative/clerical experience in restoration Previous administrative experience in a professional business environment.
Follow-up on customer complaints and determine the next step.
Pro-active, goal oriented with excellent attention to detail.
Is aware of, adheres to, and supports all company policies and procedures.
Effectively manages change to work tasks and the work environment and assists others with adapting to change.
Able to identify issues, problems, and opportunities; make timely decisions; develop appropriate and innovative solutions; and ask for assistance if required.
Proficient with several software applications particularly MS Office including Word, Excel, PowerPoint, Outlook, Quickbooks.
Ability to learn and use other common business applications such as PSA , Xactanalysis Proficient written and verbal communication skills, including the ability to convey information and ideas to individuals and groups, Strong client service orientation.
Able to work on multiple projects of various sizes and complexity.
Able to work effectively in small to large multi-disciplinary teams and share and transfer knowledge within teams.
Detail-oriented with a high degree of accuracy, strong organizational skills, flexibility, and adaptability.
Required Competencies Service Focus - Place a strong emphasis on creating customer loyalty by continually enhancing the customer experience.
This means identifying and understanding the needs of customers, managing expectations, and prioritizing meetings, and then exceeding those needs.
Accountability - Take responsibility for their own performance and accept full ownership of issues, problems, and opportunities, regardless of the source.
Composure and Resiliency -Deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity.
This includes the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
Professionalism - Set high standards and serve as a role model for work performance, ethical conduct, and respect for others.
Consistently conduct themselves in a manner that is aligned with generally accepted values and within the guidelines and best practices of their chosen profession.
Time Management - Focus on completing all work tasks promptly, while remaining responsive enough to react to competing demands and shifting priorities.
Able to manage multiple responsibilities while being organized, staying on top of important time-sensitive tasks, and performing all work accurately.
Communicating - Provide the information required by others in a concise, direct, and unambiguous way.
Able to perceive how their message affects the receiver and strives to ensure that the receiver clearly understands the meaning of the message.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday On call Supplemental pay types:
Bonus opportunities Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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